Payment & Shipping
We accept payment via all major credit cards (Via, Mastercard, American Express), Paypal, and Apply Pay.
Your order will be processed within 2 business days. We will follow up as soon as we can with confirmation of your order shipment or pick-up availability. Please allow up to 4 business days from the time of placing your order to receive tracking information or pick-up notification.
In store pick up
We offer FREE in store pick up on all orders! Select the Pick Up In Store option at checkout and we will prepare your order for you and notify you when it’s ready.
To pick up order, simply give your name and order number to one of our sales associates in store. Please await email confirmation of your order pick up to ensure it is ready before you visit us!
We are located at 3035 Boul Le Carrefour, Laval, QC H7P 5X9. Please consult our Visit Us page for directions and store hours.
Shipping is FREE for all orders over $75 before taxes. Standard shipping on orders under $75 is $10.
We ship to anywhere in Canada! Our shipping provider does not ship to PO boxes. Orders are shipped via ground transportation. Standard delivery time is 1-7 business days.
Orders may be delayed due to discrepancies in payment or shipping information. Delivery time may be extended due to unforeseen circumstances such as weather conditions and/or high volume of packages.
Alton Gray is not responsible for lost or stolen packages. Customers should contact the shipping provider in the case of a missing package.