Alton Gray is looking for a greeter. The greeter is the first contact the customer has with our store/brand and is the first critical person responsible for providing an outstanding customer experience. The greeter will play an essential role in portraying our image and communicating our experience.
The Ideal Candidate
The greeter is responsible for making a great first and last impression on customers as they enter and exit the store, therefore maintaining a poised and polished appearance, as well as, a professional demeanor is key. The ideal candidate will possess a friendly, energetic and outgoing personality that will help make our customers feel like they are guests being welcomed into someone’s home. Essential to this role is the true understanding of customer service excellence and the ability to effectively communicate our signature service experience to everyone who walks through our door.
Responsibilities Include (but not limited to)
- Responsible for providing a seamless and exceptional customer arrival and departure experience
- Welcoming all customers as they enter the store and acknowledging all customers as they exit the store
- Providing knowledge to customers about our brands, services and current in-store promotions and events
- Maintaining excellent knowledge of store, services, merchandise location, and layout
- Ensuring the front entrance is clean and safe
- Handling customer inquiries and comments as they enter or exit the store
- Communicating all customer requests and concerns to the sales associates and/or management
- Must be polished, “well put together” and well-groomed
- Must have an energetic, outgoing personality with excellent communication skills
- At least 1 year experience in a retail service role is required
- Experience in fashion retail an asset
- Experience in a high-end environment a plus
- Fluently Bilingual is a must (English + French)
- Flexibility with schedule required (availability to work evenings, weekends & holidays)
Please send resume to firstname.lastname@example.org
Candidates who do not meet the above qualifications will not be considered for the position. Only those considered will be contacted.